Refund & Return

At our store, we specialize exclusively in genuine branded imported fragrances. Our strict policy ensures that we do not tolerate any counterfeit products. We offer a complete money-back guarantee if our products fail to meet your expectations in terms of their authenticity and originality.

Should your prepaid order be canceled due to unavailability or for any other reason related to Waam Collection, you will receive a full refund from us. This refund process typically takes 5 to 7 working days to be completed.

If any issues such as bottle packaging, leakage, or damage arise during the logistics process, we will consider a return of the perfume at its full price, based on the grounds of defectiveness. Please note that refunds are not applicable based on the perfume’s longevity or fragrance likeness.

If you encounter any problems with the product, please don’t hesitate to reach out to us through [email protected] , +923170030192 or social media platforms.